Privacy Policy

RealEats Pty Ltd ("RealEats," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile application ("App") and website (collectively, the "Services").

1. Information We Collect

We collect the following types of information to operate and improve our Services:

a. Information You Provide

• Account Information: Name, email address, password, and profile photo.
• Saved Content: Restaurants, notes, collections, and any other personal inputs.
• Communications: When you contact us for support or provide feedback.

b. Information Collected Automatically

• Usage Data: Interactions within the App (e.g., restaurants saved, lists created).
• Device Information: Device type, operating system, IP address, and unique identifiers.
• Location Data: If you enable location services, we may collect your approximate or precise location to help display nearby restaurants.
• Website Analytics: Our website uses Google Analytics, which sets cookies to record pages viewed, approximate location, device type and how you arrived. This is aggregate usage data and is not used to identify you personally. You can opt out using Google's browser add-on, or by blocking cookies in your browser.

c. Information from Third Parties

• Social Platforms: If you share TikTok/Instagram content to RealEats, we process the shared video and associated metadata to identify restaurants.
• Booking Partners: If you make a booking via a third-party service (e.g., OpenTable, Quandoo, Google), we may receive confirmation data.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Services.
• Personalize recommendations, lists, and maps.
• Enable social features such as collaborative collections.
• Respond to support requests and feedback.
• Send notifications and updates about the App (you can opt-out at any time).
• Ensure security, detect fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share your information in the following cases:

• With Service Providers: Third-party vendors that help us operate (e.g., hosting, analytics, customer support).
• With Booking Partners: If you book via a third-party link, your information is subject to their privacy policies.
• For Legal Reasons: If required by law, regulation, or to protect the rights, safety, and security of RealEats and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Choices

• Account Information: You may update or delete your account information at any time through the App.
• Location Data: You can enable or disable location permissions in your device settings.
• Marketing Emails/Notifications: You may opt out by following unsubscribe links or adjusting your notification settings in the App.

5. Data Retention

We retain your personal data only as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your account and data at any time.

6. Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or the age of digital consent in your country). We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us.

8. International Data Transfers

If you access our Services from outside Australia, your information may be transferred, stored, and processed in countries with different data protection laws than your own.

9. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing and receiving a copy of your personal data.
• Requesting correction or deletion of your information.
• Objecting to or restricting certain processing.
• Data portability rights.

To exercise these rights, please contact us at admin@reeleats.com.au.

10. Third-Party Links

Our Services may link to external websites or apps. We are not responsible for the privacy practices of those third parties. Please review their policies directly.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: